Difference Between Reviews and Testimonials (With Table)

Both reviews and testimonials help in getting viewpoints and experiences of the customer using the product or the concerned service. Since both of them serve somewhere and somehow the same purpose, due to which, many-a-times, both the terms are used interchangeably. However, they are not the same. 

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But still, both of them have their roles in the growth of service.


  1. https://link.springer.com/chapter/10.1007/978-3-030-58551-8_7
  2. https://heinonline.org/hol-cgi-bin/get_pdf.cgi?handle=hein.journals/lwpra44&section=31